Episode 5: Empowering Teams to be Self-Organised - With Drew McPayne

In this episode of Flow by Design, host Tom is joined by Drew McPayne - Fractional Chief Product Officer at ProcessIQ and former shop-floor production engineer - to discuss the realities of organisational transformation and team empowerment.

Drew reflects on his early career in aerospace manufacturing, where siloed departments, repetitive tasks, and a culture of blame created severe operational inefficiencies. Driven by a passion for removing friction, Drew transitioned from core engineering to software development, eventually leading global product teams and scaling SaaS businesses. 

Key topics covered in this conversation include:

• Eradicating Silos & Friction 
• Self-Organising & progressive teams 
• Hiring for aptitude over skills 
• Radical Candour & Psychological Safety 
• Navigating adversity